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More Lock Information Needed?
If your enquiry is not urgent and want information regarding the changing of locks or other service for your home, please complete the form shown.
You may be thinking ahead regarding a new house move or you have unfortunately had a burglary and need replacement locks.
Locksmith FAQs
Should I put WD40 on or in my Locks?
The answer is an empathic big fat NO!
Most, if not all locks are manufactured with their own oil or grease included. The addition of WD40 typically just clogs them up and does the opposite of what is intended. This makes them perform worse or in some instances stop them from working altogether.
Some locks do require regular lubricants and manufactures stipulate this when you buy the locks. So, either don’t put any lubricants in locks or follow the manufacturers guidelines for those locks that do require it.
Locksmiths will normally apply the correct lubricants when they service your locks.
What should I do if I break a key in a lock?
The first thing to remember is to NOT attempt to remove the key.
Without the right tools, you are more likely to make it more difficult for the key to be extracted without damaging the lock.
Get professional help by calling a locksmith.
My lock is jammed, what should I do?
Locks can get jammed for lots of reasons, let’s look at a couple of them.
A) You have a uPVC or composite door, and when you lift the handle up to engage the multi-point locks, they don’t seem to come out of the casing the whole way as they would normally do.
The likely problem is the lock gearbox has failed. In these circumstances you will need to get professional help by calling a qualified locksmith to either repair the gearbox or install a replacement.
B) You have a uPVC or composite door, and you have lifted the handle up to lock it but now the key in the cylinder (barrel) won’t turn all the way around to complete the locking process.
Once again this could be a gearbox failure or in some instances such as an ERA gearbox, typically a piece of the gearbox casing breaks off and works its way down the inside of the gearbox and prevents the cylinder from turning.
C) You have a mortice lock (typically in wooden doors) and the key is simply spinning around and around without locking or unlocking the door.
This happens where the snib on the lock bolt thrower has broken off. We appreciate this is a little technical, but that has what has happened.
The solution here is to replace the bolt thrower inside the lock or replace the lock, either way it’s a job from a professional locksmith.
Why won’t the handle lift up far enough when I try to lock the door?
This can occur when the door is not fitting properly within the door frame. The door may have dropped or is simply mis-aligned and is not engaging into the locks keeps properly.
If you keep trying to lock the door when it is in this condition you may jam it shut which means you maybe either locked out or locked in.
To ensure the door functions correctly and doesn’t do further damage to the lock, you will need to get the door re-aligned by a professional.
My door handles are drooping, loose or just spinning around, why?
In the case of the handles just being loose, the first step is to tighten up all the screws without causing the screw heads to be damaged.
If the handles are drooping or spinning around the likely problem is the door multi-point locking mechanism is not functioning properly.
Simply replacing the door handles will not solve the issue. The door mechanism will need repairing or the gearbox changing.
I can’t pull my key out of the lock, what should I do?
The probable cause of this problem is an inverted lock cam. This means that when the door is in the locked or unlocked position, the cam is in the wrong position for the key to be extracted.
The typical cause of this is when someone attempts to put a key into the cylinder (lock) while there is a key already in the other side of the lock. You will need to have a locksmith fix this for you or replace the lock.
Google Reviews
Rating
Contacted towergate to fit a lock on my window and a lovely man came out within a couple hours of my call, fitted me a lock in 10 minutes! Hassle free and great price. Will 100% use again when needed and would recommend
Quick and easy fix from David who was able to resolve my issue straight away! Would recommend
Came really quickly despite being super busy. Sorted the lock within 5 minutes of being here. Absolute gent would highly recommend to anyone.
David was excellent and went above and beyond to fix every issue we had on the day. Many thanks! Charlotte and Jim
David came within 30 minutes and fixed the problem with the lock quickly. Very friendly, professional and efficient service. Thank you!
Our door locks so smoothly now! He also cleaned the floor after☺️ Thank you Dave!!!!
Our key broke in the lock and David fixed it in seconds, would really recommend him.
Excellent service, thanks David. Very friendly, very professional, and got the job done very proficiently.
Guarantee & Prices
Our Locksmith Guarantee
Whatever your lock problem, you can be assured of a prompt response, a full explanation of the issue and a successful resolution.
We always stand behind the quality of our work with a full 12 month warranty on parts and labour.
Prices & Call Out Fees
24/7 Service for Emergency Lockouts and No Call-Out Fee.
No fee either for a scheduled appointment which will always be arranged to suit you.
We’re a trusted, local, independent locksmith, no hidden charges.
Just honest pricing and expert service you can always count on.
We think we have some of the best locksmith prices in Yorkshire.
Call for a no obligation quote and compare our cost to local and national competitors