Lock Changes

David was extremely helpful resolving our shattered lock within a day. He arrived well before the time he said he would, was kind enough to go and get a part from his van which was at the garage, returned and completed the job with no fuss. We are so grateful that the matter was resolved promptly. His prices seemed really reasonable and he did a lot of running around for the price he charged. He ensured that we all knew how to operate the new locking mechanism properly before leaving in order to ensure that it did not get damaged again. Thank you so much David!

Cannot find a fault with David’s service - speedy, informative and reassuring. Thank you!

If I could rate higher than 5 stars I absolutely would. I called David late afternoon, as my door refused to lock properly. He came to look at it promptly (without charging a call out fee) as he didn’t want me to feel unsafe in my own home. He was friendly, professional and explained what the problem was and his recommendations to fix it. All within hours of me calling him. He went out of his way to help and get the whole lock and mechanism replaced for me. Thank you David. Appreciate your kindness and expertise - I’ll certainly be pointing friends and family in your direction if ever they need a locksmith 😊

Arrived home after a shopping spree to the front door that wouldn't open and one of those 'Oh No!!' moments. When what I thought was the door handle that had broken I googled a locksmith then rang Towergate and spoke to Dave. He said he could help or at least, take a look after his current job. Dave arrived promptly and after investigation he managed to get the door open (so at least I could get in the house) and he knew straight away what the issue was.. AND.. he had the part.... Phew! 15mins later along with some good advice, the job was done. Friendly and knowledgeable though I can only apologise to his wife for his dedication to his trade as he promised to her no more jobs.. Thanks Dave

David was so pleasant and helpful, a real pro. We have other work that needs doing and wouldn't consider anyone else. I highly recommend him to anyone with lock issues 100% . Thanks David again

Absolutely brilliant service - came out in Easter Sunday as an emergency call out. Quick, professional and excellent. A quality craftsman, polite, on time and good value.

Very helpful, polite. Turned up when he said he would, fixed the problem and then cleaned everything down. He had us test it and make sure we were happy before leaving.

Speedy, good at his job, non-judgmental (I like that he didn't make me feel stupid for locking myself out). And very fairly priced. I'd highly recommend.

Quick, efficient,very friendly and tidied up well after the job was done

Really great service, very speedy response and very happy with the work carried out. I would definitely recommend.