07935 628828 [email protected]

How We Use Your data

Privacy

Your information is used only for the purpose you contact us. No other reason and never passed on.

Privacy Policy

How We Use Your Information

Privacy Policy Notice

This privacy policy notice is served by Towergate Locksmiths, 11 Langton Court, Scarcroft Road, York under the website; towergatelocksmiths.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing/using this website, and or refrain from submitting your personal data to us.

 

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business; Towergate Locksmiths.
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.

 

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

 

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

 

ICO Data Protection Register

We are exempt from registration in the ICO Data Protection Register as we only process personal data for accounting and administrative purposes.

 

Lawful basis: Consent

Our purpose for processing, why it is necessary and how we process your information is: We collect your personal data only for the purpose of visiting/contacting you to address the lock problem you contacted us about.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We don’t share your personal data with any other party. 

 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

  

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

 

Cookies that we use are;

Google Analytics
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

 

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

 

Resources & further information

Overview of the GDPR – General Data Protection Regulation
Data Protection Act 2018
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 200
Google Privacy Policy