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Emergency Locksmiths – What You Don’t Want To Hear

There are all types of locksmiths out there. Good ones, that would be us, ones that are good enough and ones it would be good if you never called upon at all. And while all locksmiths should be handy enough for most situations with a screwdriver and a chisel in hand, what perhaps really separates the best from the best avoided is what they’ll do for you, or to you, when you find yourself locked out. Y’know, the time you deal with a locksmith and feel the most stressed and hurried. For instance, when you call a good locksmith he will be able to say he will use ‘non destructive methods’, to get you back inside. Something you don’t need Google Translate to work out means without causing any damage to your lock or door. And a good locksmith will do that but in truth no locksmith can absolutely guarantee it. If they do, it’s only a sign they are good at bluffing, not locksmithing, and is something else to be wary of. It does depend on the lock and whether picking it, sliding the latch, bumping the lock or the other myriad adjectives we use when going through our techniques to gain entry, the method a good locksmith is always at pains not to want to use is ‘drilling’. Yep, that’s the bad one, because drilling is never non-damaging is it. But sometimes even the most well meaning and diligent attempts to open a lock non-destructively won’t do. Drilling always works. It also ruins the lock so that you will need a new one. But now you know the last resort of a good locksmith, you also know the first resort of a bad one. If you call them, explain the situation, describe your lock and especially if it’s a common Yale type lock which is the most amenable to successful no damage entry, they still tell you they will have to drill it and fit a replacement, they are either no good at locksmithing in the first place or their first thought is ‘here’s someone desperate we can charge for re-entry AND for fitting a new lock!’ Well dear reader, if you hear that, now you know where you can tell a locksmith like that to go. And it definitely shouldn’t be to your home address.        

National Locksmiths Vs Local Locksmiths – Something To Know

We understand, choosing a locksmith when you’ve never needed one may come down to just a few things. Because no doubt you’re going to look online, click the first few locksmith links and make your choice based on the impression and confidence that website gives you. It’s obvious, you don’t have all day to search especially if you’re locked out and have to get the dinner on. And from that viewpoint, in a contest between national and local independent locksmiths, the bigger firms clearly have the upper hand. They have the money to make their website as flashy as possible and to pay marketing companies to get it higher in the listings. There’s nothing wrong with that. They’ll no doubt do a good job if you use them as well. A local locksmith will likely be equally as good though, and since most will be sole traders if you do the other thing sensible thing and compare reviews you can at least be certain that their rating will be down to just one man’s abilities and not drawn from the many perhaps. But all things being equal, websites, reviews, that two locksmiths will be as good as one another, oh and distance away, you should consider that as well, there is one thing a national locksmith will never be able to say in comparison, and most local independent ones can, and that in a nutshell dear reader is (pause for dramatic effect) …we’re almost certainly going to be cheaper. Just think about it. A local locksmith will have less overheads, operate from home most likely and not from offices, only have themselves to pay and not admin staff and they’ll take your call themselves with no operator involved. All things bound to keep the price down. And necessities of scale aside, there’s another factor you may not think of when you’re desperate to get inside and peel those potatoes. Something to clearly, absolutely, definitively and undeniably make a difference to any bill from a larger firm over a small, local one whatever the job is…a national locksmith will need to add VAT to their price as well! Yes, that’s 20% more automatically!! And on top of their 99.9% statistically almost guaranteed already higher price!!! Talk about a double whammy. You’ll have to eat in after that. Now, in fairness to the larger companies, the VAT thing is something out of their control. They simply have to add VAT because of their size. But it’s no issue at all for most of us local locksmiths, we aren’t big enough to require VAT registration. And, speaking for ourselves, that’s absolutely the way we like it. Less paperwork for us and you enjoy that extra effective saving of 20% as well! See, everybody’s happy. Ok, maybe not the Nationals now it’s been pointed out. But in these times where supporting local business is needed and something most like to do, when it comes to locksmiths, smaller and independent really might be better anyway. And at least 20% cheaper.      

Letterbox Burglary – Be Aware Of The Danger

Ah, the humble letterbox. You probably don’t think about it much, it’s just where your postie deposits your mail and anybody else dumps their junk mail. But be mindful, because as well as being a beacon for Domino’s Pizza leaflets, it might be a source of take out for a would-be burglar too. Yes folks, a thief is as likely to try to burglarise you via your letterbox as any other means and they do it by sticking their arm or an implement through trying to lift the latch from the inside, or with a fishing pole type gadget crafted to hook a key left too close to the door and in plain sight. And don’t be thinking these poles can’t be that long, the police have said they’ve known them to be 3 or 4 metres in length. So, what do you do to close this unfortunate gap in your door and security? Well, first and bloody foremost, don’t leave keys in plain sight and close to your door! Take a look through your own letterbox, if you see something a burglar would be interested in like a house key, a car key, or a wallet, be sure to shift such items out of the way and out of sight. Valuables should always go out of sight or it’s you that’s out of your mind. But as for this means of access itself, your letterbox, is yours an old one? Is it just a basic one flap deal? Then we might suggest that it’s worth investing in a newer model regardless and a neat dual purpose option is a draught excluder letterbox. Those tight rows of nylon bristles around the edge will nicely prevent anyone’s clear view from the outside and keep your expensive heating inside. Maybe though you already have a double flapped letterbox? For those there’s the option of a letterbox restrictor, a clever little gadget that screws behind the door and very simply stops the inside flap of the letterbox being pushed back fully. Neat and effective, it will definitely stop anybody and anything reaching in and since the distance the flap can be lifted is adjustable you simply move it back a bit when you’re expecting that book from Amazon. Then there’s always a mail cage you might fit. Letters fall into it, it stops hands and other implements being forced through it and it’s a good way to prevent the dog from eating your mail and the postman’s fingers. You can also upgrade to a letterbox expressly designed for extra security. These anti vandal , anti burglar, anti-snap, even anti arson letterboxes have to meet strict compliance standards to prove their usefulness and durability and are available in wooden and uPVC doors versions. Whatever you do though, even if it is just the simple act of keeping your keys out of sight, remember what a thief loves most is spotting an easy target. Make sure that’s not through your letterbox.  

Kids And Their First House Key – Keeping it Safe

Kids eh. They grow up so fast. First they’re crawling, then toddling, holding your hand into infant school and seemingly in no time, now they’re off to ‘big’ school. Then they really are growing up and it’s time for an always big parental decision, especially if you’re a busy working parent. At what age should you trust them with a house key so they can let themselves into home now? There is no legal age after all and while the NSPCC recommends no child below 12 should be on their own at home, for many kids that milestone does seem to happen when secondary school starts at 11. And trusting them with a house key will probably only promote their self reliance and confidence but it’s always one of them ‘are we really sure they’re ready?’ calls and only you know your child well enough to make it. But should they get that key, have a talk with them. No, not that one yet, but one that explains the responsibility that comes with their new acquisition and how important it is to keep it safe. Because if, heaven forbid, they do lose that house key the worst isn’t they have to sit on the doorstep for a while until you return home, now the security of your home and whole family has been compromised. You may be forced to change the lock just in case and even at our low prices that’s still a few weeks of pocket money. So just a suggestion, if your kid does have their own key why not make their key harder to lose. You may not want a key with a Darth Vader figure on it but if you give them a chunky keyring with a few big decorations on it, now it really becomes ‘theirs’ and you’ve cunningly made it heavier and bulkier to be noticeable if it wasn’t in their pocket or school bag. It makes a bigger noise if they dropped it too. You might want to take the option to attach it to a cord inside of their school bag as well. Because the days when the term ‘latchkey kid’ was used in a more derogatory way are gone and having the means and assurance to let themselves into a home unsupervised is a big step in any child’s development. So well done to them and you. You are officially a good parent. As long as it’s your home obviously.

DIY vs Hiring a Locksmith. Things to Consider

Look, we get it, in these times where money is tight and you’re at a loose end for a few hours you might think it’s the perfect time to fit that new lock you’ve just bought yourself. We applaud that intent, you want to make your home safer. But, have you ever changed a lock before?  Are you sure you’ll finish the job in a few hours? What if you don’t? Will that mean the door remaining unlocked overnight? Will you be able to sleep? Will you have to stand guard? Will someone open the door and you hit your neighbour who’s coming round to drop off that DVD he borrowed 10 years ago. What if you kill him? What if you go to jail? And what if your cellmate likes to cuddle and insists you call him Stephanie. All these questions you have to ask yourself before fitting a new lock.  Because lock fitting is not the straightforward job you might want it to be and if your lock isn’t fitted correctly there are real consequences.  Your security really will be compromised, the very thing you wanted to improve. If someone does break in, it could be because you didn’t install the lock correctly and to top it off, if that was the cause of the burglary, your insurance company now has the right to invalidate your claim. Then what about having the right tools for the job? Do you already own the thingamejig to make the hole in the door the correct size? Or the whatchamacallit to round/square off the hole that took you far longer than expected to cut because you’ve just discovered wood is really hard. Folks, we ask these questions not out of self-interest but only to illustrate that fitting a lock isn’t an easy job for a novice. A locksmith will have the right tools, it won’t take them ages, it will be done properly, and before you DIY you’ve got to be certain you can fit that lock to the same standard. And what about this, if it is a money thing how much do you know you’ll be saving if you don’t ask a locksmith for a quote first? If you are lucky enough to live near York, give Towergate a call, we think you’ll be pleasantly surprised by our price. At least then you can make an informed decision about hiring a professional or doing it yourself.  Because who knows, you might actually do a brilliant job of fitting that lock.  But what’s the worst that can happen if you do call a locksmith? And what’s the worst that can happen if you don’t? BTW. Stephanie wants the bottom bunk.

Be Sensible Where You Leave a Spare Key

Ok, we know it may be tempting to have a backup key by your door in a ‘safe place’ that of course only you will ever know about. I mean, nobody is ever going to think of lifting that flowerpot that’s right by the door would they? But they do, all the time. Anybody who’s willing to risk a burglary is not going to think twice about disturbing the shrubbery next to your door just in case you are silly enough to literally leave a key for them to break in. And yes, silly it most definitely is but silly season seems to last all year with some folk – not you obviously dear reader. But on the off chance it might have crossed your mind to have a ‘just in case’ key by the door, let’s list where any burglar is always going to check. Under a Rock – Is it boulder sized? Is Dwayne Johnson himself sitting on it? Then no, just no. In a Flowerpot – Unless you’ve planted explosives in it, that’s a no too. For all sorts of reasons. Top of a Doorframe – Is it rigged up like something from Home Alone? Again no, and I’m starting to fear the worst for you. Under a Doormat – Oh my God, you are mad! Basically, if you’ve seen them do it in the movies, don’t do it yourself. You don’t need the drama. If you do worry about losing a key, locking yourself out, or the kids need one and you really have to leave it somewhere, the least you should do is hide it well away from the doorway. Find a place at the far end of the garden, in your garage, in your shed, bury it even. You can even get little lockboxes with a combination to keep a spare key for a little extra security, but again find a place for it away from the entrance. And thinking outside the box, there’s a market for fake rocks or ornaments to hide a key inside. But if there’s only one rock or ornament next to the door, don’t you think they’ll investigate? It’s a safe bet that burglars have the downtime to do the research and check what these hiders look like on Amazon too. Oops, I hope I’m not giving them ideas now. No, I just hope that someone visiting now might realise that their hidden key is a bit close to the door after all and place it somewhere that’s less obvious. Because while it’s true a would-be intruder is not going to spend a long time lifting that, moving this, and checking under the other, they’re not that silly and unconscious to risk after all. They will though spend a few minutes to see if you have been.         With our locksmith ‘hat’ on now, you can actually do away with spare keys altogether, hidden or otherwise. By installing a smart lock you simply punch in a code or open or lock a door via your phone. Another benefit is if a burglar sees one they assume it’s likely attached to an alarm system too, whether it is or not. If you’d like to know more simply ask us to visit for a free consultation.  

What To Do If You Are Burgled

There’s not a lot worse than being burgled.  On top of the loss of your possessions, some perhaps irreplaceable, it’s the loss of your sense of security and peace of mind that can be overwhelming. But it happens and according to the Office of National Statistics the most common reactions after a burglary are anger (58%) annoyance (57%) shock (52%) and fear (40%). So while everybody hopes it won’t happen to them if ever you find yourself to be a victim of a home invasion there are some critical things to do. Of course the first priority is to report the crime. The sooner you do the more chance that the police may ultimately catch the perpetrators. But there’s the matter of when you discover the burglary. If it’s already happened and there is no personal danger anymore the number to call is not actually 999, rather it’s the non-emergency number on 101. The police will then give you a crime reference number which you’ll need for your insurance claim. But what if you return home and suspect a burglar is still inside your home. In that case, don’t go in. Stay outside at a safe distance, perhaps in your car or at a neighbours. Call the police as soon as you can and if there’s opportunity to do so, photograph or film anybody leaving your property. Don’t confront them however, personal safety is still the most important thing.  Mind you, having said that, if you’re a big guy and it is just some teenage chancer carrying out the family silver, they might just drop everything and run. But that’s entirely on you. A even worse scenario is if a burglar breaks in and you as the householder are still at home. If that happens safely leave the property if you can. If not stay calm and find a room you can hide, preferably one where you can lock the door. Clearly a case to ring 999 but if you are truly fearful of the situation and think the intruders might hear, call 999 and then press 55. This is called the Silent Solutions line and it usefully informs the Police you’re in an emergency but unable to speak.  Once more though, if you’re home and you are that aforementioned big guy but now with access to a cricket bat or 5 iron, again what you do is up to you. They might just run a mile, I know I would.  Ultimately, the full impact of any burglary depends on your own circumstances. And since most of us are not big guys with hard sporting equipment, always, always, the first course of action is to be safe. But of course, safety first can apply to your home before a burglary and at Towergate we help with that. Just ask and we will provide a totally free security health, checking all points of home entry and your locks for their integrity. Then, is we do think an upgrade would be of benefit, we can explain exactly how and give you a free quote. After that it’s simply up to you. But dare we say, no matter who you are, or what size, it’ll be a much better bet for your home security than any golf club.     

How To Choose A Good Locksmith, Not A Bad One

Last time we spoke of choosing a good locksmith and we thought we’d expand on that a bit. Because while scam locksmiths, or just plain bad ones, are thankfully not that plentiful you definitely don’t want it to be you falling victim to one. So apart from vetting their company website and customer reviews as we suggested previously, what else might indicate a potential scammer or bad locksmith. A very low quote Yes, everyone wants the best price for any job but a much lower price than others probably comes with a reason. Especially if they quote without even having seen the job yet. Why are they so keen for the work? Does a ‘too good to be true’ price signal that their intentions aren’t? Or is it indicative of their confidence and skills? There’s only one way to find out but do you really want to risk a poor job at best and a security risk at worst? For anything other than the most clear cut jobs, a good locksmith would rather visit to provide a realistic quote. They’ll guide you through the best solutions for the project and answer any questions you have too. They’ll also provide a guarantee of quality on their work. This is what we do. We’ll visit you for a free, no obligation quotation and if you do give us the job all our work comes with an automatic 12 month parts and labour warranty. Cash only jobs Pay cash if you choose to but if your locksmith says you have to, that’s a danger sign right there. It’s not like any professional trader needs to lug around a big credit card terminal anymore. But if there is a reasonable cause for cash only payment they should at least provide a receipt for the work. Without one you have no proof they were there at all or any recourse if the job is done poorly. A recognised locksmith will always provide a receipt after a job including a full breakdown of the work and their company details. We certainly do, it also acts as our 12 month warranty. I think we’ve mentioned it already. Don’t act in haste If you’re locked out you might be less cautious about your choice of locksmith and scammers and less reputable firms know this. A quote that seemed acceptable on the phone suddenly goes sky high once they arrive. So even in times of stress, still do take the time and make sure you’re confident about your choice of locksmith. Because an old adage springs to mind that’s true for any profession or trade but this is our blog so we’ll unashamedly adapt it to our own. ‘If you think a good locksmith is expensive, wait until you hire a bad one.’ Enough said. (Ahem, for clarity’s sake, we’d just like to say that at Towergate, we are not expensive and you will find our prices very reasonable if you use us. And may we remind you…you also get a receipt.)

Locksmiths & Locks – What Everyone Should Know

So, you think you know what a locksmith does and how locks work? Well yes, you can take a good guess, it ain’t rocket science, but we thought we’d bring up a couple of popular assumptions that definitely need to be addressed. Actually, we might make this a recurring topic but this will get us started. Locksmiths need to be certified? Er, no. Sorry folks but you should be aware that anyone can call themselves a locksmith without any training whatsoever. And there’s definitely no mandated qualification such as for an electrician or gas safe engineer. So if anybody can say they’re a locksmith, how do you check you’re not calling a no good rogue trader or one just plain, no good no good Well, you do what you’d do when you research anything, go online.  Wikipedia won’t help you but the website of the locksmith you’re thinking of calling should provide some answers. Does it offer confidence with its content? Are there customer reviews from Google or other independent sources? Have they been government DBS checked, vetted by trade sites like Checkatrade and endorsed by associations in their own industry? And if so, are there links to those reviews and sites to absolutely confirm all that good stuff?  You know, like ours has. Just saying.  Ultimately, most locksmiths are reputable and capable and you’ll be unlucky to pick a bad one but as in any industry, in any locality, there’s always a few to be found. We know. We’ve had to fix their mistakes. If anybody can be a locksmith, I can fit that new lock myself? You could of course, after all it ain’t rocket science, but a good locksmith does train and then perfects skills over years to ensure a lock is properly fitted. And your first time, are you certain you’re going to fit it correctly and have the right tools to do so? Because a lock that isn’t fitted correctly is apparent to all interested parties. You’ll worry every time you see it and a would-be burglar might see it once and only worry they’d better break in quick before someone else does.   Also you should know your insurance company might turn down any subsequent claim because you did fit the lock yourself, making it ‘your fault’. They will ask the question. So why risk all that when a well trained professional locksmith will ensure a correct, peace of mind fulfilling, fitting job.  And you know how to choose one now, don’t you? They’ll have an honest, informative website with lots of 5 star reviews about how good they are at lock fitting. Just saying.    

WD40 – Please, Please Don’t Use It On Your Locks

This is a public service announcement. Oh yes dear reader, and it’s about time too because someone has to finally stand tall and alert the fine people of Yorkshire – other counties are available, but perhaps not as good, to a very real danger within our borders. A scourge to door lock health, a menace to key insertion and a danger to your mental well-being. Your metal well-being at least. Because here we can correct a flawed assumption that seemingly far too many people labour under, certainly many of those helped by Towergate Locksmiths – other locksmiths are available, but perhaps not as good. And that assumption is this: If you have a sticky lock, if your key is hard to turn in that lock… squirt some WD40 in it. No people, NO! I can’t begin to count the number of jobs where the question that needed to be asked is “You’ve used WD40 on this lock haven’t you?” To which the regretful reply is always, “I thought that’s what it was for”. Well folks, it isn’t. It most definitely isn’t. And now you don’t have to learn that the hard way. Because WD40 is not a lubricant, it’s a water and oil displacing solvent – fun fact, the WD actually stands for Water Displacement. Use it to release as many rusty bolts as you like but if you use WD40 within a lock you only succeed in displacing the last bit of lubrication that was left in the cylinder, making it dryer than ever and even more likely to stick! And since a solvent doesn’t evaporate well, as a double whammy it lingers to gunk up your keyhole too, attracting dust and dirt to make everything worse still.  So again, for your own sake, no WD40. What you should use for a sticky lock is a teflon based PTFE lubricant. Any hardware store will stock it, it’s chemically inert, it’s the right kind of slippy, it prevents rusting and key wear and it doesn’t attract airborne particles to gum up the mechanism. Another thing you can use is graphite powder. Buy it in a small plastic bottle with a nozzle and simply puff a small amount of the powder straight into the lock. It’s designed as a dry lock lubricant and will do the job nicely with no mess, no fuss. But here’s a tip, something that works too is to have a rummage in that old pencil drawer of yours. The ‘lead’ in a pencil is pure graphite really so to lubricate a lock you only need to rub a pencil point along the grooves of key that operates it. Then, once you’ve built up some graphite on the key, not too much mind you, gently place it into your lock. It might resist a little at first but remove and reinsert it until it does go in smoothly. And hey presto, no more sticky lock!  So please folks, please heed our advice when it comes to your locks and fixing your own sticky situation. We may have had our tongue firmly stuck in our cheek for this one but it’s only to emphasis that you should never have a WD40 straw firmly stuck in your lock. NB. If you have loved ones with locks and that you suspect own a can of WD40, please share this article with them. The risks are too great, the stakes too high, too many locks are too sticky because of the ‘Blue Can’ that none of us should keep quiet anymore. Together we can protect all locks. Even the ones outside of Yorkshire.